8999mos Privacy Policy — Your Data, Our Responsibility

Welcome to 8999mos. This Privacy Policy explains how we — the 8999mos online betting platform — collect, store, use, and protect the personal information of our members. This policy applies to our website, mobile site, and all associated services.

8999mos is trusted by thousands of members across Bangladesh — and the foundation of that trust is our transparent Privacy Policy. We believe each member's personal information belongs to them; our role is simply to keep it safe.

By using 8999mos.ws, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using the platform.

Various types of information are collected when you register and use 8999mos. Below, we clearly outline what is collected and why.

We only collect information that is necessary to provide our services. No excessive or irrelevant data is collected.

8999mos uses your information only for legitimate and specified purposes. Below is the complete list of how we use your data:

• Account Management: For registration, login, password recovery, and account security.
• Payment Processing: To process deposits, pay out withdrawals, and maintain transaction records.
• Customer Support: To address your complaints, questions, and issues.
• Security Assurance: To prevent unauthorized access, fraud, and money laundering.
• Legal Compliance: To meet regulatory requirements and fulfill legal obligations.
• Service Improvement: To analyze user experience and further improve the platform.
• Promotional Communications: To send you offers and promotions, only with your consent.
• Responsible Gaming: To analyze your betting patterns and provide assistance when needed.

8999mos may share your personal information in limited, specific circumstances. However, your data is never shared with third parties for commercial purposes.

• Payment Processor: Necessary information is shared with payment providers such as bKash, Nagad, and Rocket to process transactions.
• Law Enforcement: Data may be disclosed in response to a legal order or a mandatory request from a regulatory authority.
• Technology Partners: Technology service providers operating the platform may have limited access to your data — strictly under confidentiality agreements.
• KYC Verification Service: Documents may be shared with accredited verification agencies to confirm identity.

Your information will not be shared outside of the cases listed above. All our partners have signed confidentiality agreements and adhere to strict data protection standards.

8999mos uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.

• Essential Cookies: To maintain login sessions and ensure security — these cannot be disabled.
• Functional Cookie: To remember your preferences, language, and settings.
• Analytics Cookies: To understand which sections of the site are most frequently used.
• Security Cookie: To detect fraud and unauthorized access.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain features on the site.

8999mos employs industry-leading security technologies and practices to protect your data. Our security systems are multi-layered and active 24/7.

• SSL/TLS Encryption: All pages on the site are secured with HTTPS — you will see a padlock icon in your browser.
• 256-bit AES Encryption: All sensitive data stored on our systems is kept in encrypted form.
• Two-Factor Authentication (2FA): An additional verification step is available at login.
• Firewall & DDoS Protection: The platform is protected against cyber attacks.
• Security Audit: The system is regularly tested by independent third-party security experts.
• Staff Training: All our staff are trained in data protection and bound by confidentiality agreements.

Please keep in mind — no system on the internet is 100% impenetrable. Keep your password strong, never share it with anyone, and avoid logging in over public Wi-Fi.

As an 8999mos member, you have several important rights over your personal information. We respect these rights and make them easy to exercise.

To exercise these rights, email our support team at: support@8999mos.ws — We will respond within 30 days.

8999mos does not retain your information longer than necessary. Retention periods are determined based on the type of data.

• Account Information: For as long as your account is active, and for 5 years after closure (as required by law).
• Transaction Records: Retained for a minimum of 7 years in accordance with financial regulations.
• KYC Documents: Up to 5 years after account closure — in accordance with regulatory requirements.
• Technical Logs: Retained for a maximum of 1 year for security purposes.
• Communication Records: Customer support history is retained for up to 2 years.

Once the retention period expires, data is automatically deleted securely or fully anonymized.

8999mos is strictly for users aged 18 and above. We do not collect or store information from anyone under the age of 18 under any circumstances.

Age is verified at registration, and KYC documents may be requested in cases of suspicion. If a minor's account is identified, it is immediately closed and all associated data is deleted.

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us directly. Our privacy team is always ready to help.

• Email: support@8999mos.ws
• Response Time: Initial response within 7 business days, full resolution within 30 days.
• Language: You can reach us in both Bengali and English.

We take every complaint seriously and investigate it impartially. Your privacy is our highest priority.

If this Privacy Policy is updated, you will be notified via your registered email or phone, and the updated date will be published on the site.